Encanto Rican Shoes - Puerto Rico Sneakers 

All of our Sneakers are custom-made-to-order and handcrafted to the highest quality standards.

• Lightweight construction with breathable mesh fabric for maximum comfort and performance.
• Lace-up closure for a snug fit.
• High quality EVA sole for traction and exceptional durability.

Please allow 5-7 days to receive a tracking number while your order is hand-crafted, packaged and shipped from our facility. Estimated shipping time is 2-4 weeks.

• Orders only can be canceled or modified within 24 hours after being placed. The delivery time will be calculated by the time you confirm the final designs (for customized orders).
• For more detailed information and instructions, please visit our CANCEL/MODIFY ORDER.

• We only accept returns, refunds, and replacements within 15 days of the delivery day shown on the courier's system.
• Please remember to take a photo/video of the product along with a photo of the QR code/Cover Package lying on a flat surface with good lighting. Kindly show the photos clearly to prove the problem so that we can provide a suitable solution.
• For more detailed information and instructions, please visit our RETURN & REFUND POLICY.

• Free Customization: All our designs are exclusive, and we always assist you with your personal products until you are satisfied with them without any customized fees.
• Satisfaction Guarantee: If you don't like what you have bought or it doesn't fit, send it back for replacement or let us know and we can support the alternative with the best price!
• 24 Hours Response: If you have any questions, concerns, or issues. Reach out to us via support@getteestore.com.